Returns & Exchanges
At Marbury, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that if a fit or style isn't perfect, you can find your ideal match with ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached, and secure the pre-paid shipping label provided to the outside of the box.
- 3.Drop Off Your Return
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 3 to 5 business days.
