Frequently Asked Questions
Everything you need to know about your Marbury shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally arrive within 7-14 business days.
How do I initiate a return or exchange?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. You can start the process through our online Return Portal.
How do I find my correct size?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
What payment methods do you accept?
Marbury accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are Marbury products sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we partner exclusively with factories that adhere to fair labor standards.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team via live chat.